Frequently Asked Questions

Everything you need to know about your ThriveCo journey.

Are ThriveCo products suitable for sensitive skin?

Yes, all our products are dermatologically tested and formulated with clean, non-irritating ingredients to ensure they are safe for even the most sensitive skin types.

How long does shipping take?

Standard shipping typically takes 3-5 business days. You will receive a tracking link via email as soon as your order leaves our warehouse.

Do you offer a money-back guarantee?

We stand by our quality. If you are not satisfied with your purchase, you can return it within 30 days for a full refund, no questions asked.

Are your products cruelty-free and vegan?

Absolutely. ThriveCo is committed to ethical beauty; we never test on animals, and all our formulations are 100% vegan.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Afterpay and Klarna.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement if you need to make any changes.